Assistance
If you believe a child is in immediate danger or a life-threatening situation, call emergency services on triple zero – 000.
If you suspect a child in Queensland is experiencing harm or neglect, please contact the Department of Families, Seniors, Disability Services and Child Safety.
- During normal business hours - contact your nearest Regional Intake Service.
- After hours - contact the Child Safety After Hours Service Centre on 1800 177 135. The service operates 24 hours a day, 7 days a week.
If you require assistance, these services are available.
Queensland Family & Child Commission
The Queensland Family and Child Commission (QFCC) is an independent statutory body that promotes the safety, wellbeing, and best interests of children and young people across Queensland. Through research, advocacy, and system oversight, the QFCC works to strengthen child protection practices, improve outcomes for families, and ensure that young voices are heard in shaping policies and services that affect their lives.
You are not alone. We're here to listen.
We provide all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services.
We exist so that no person in Australia has to face their darkest moments alone.
Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live. Support is available 24 hours a day, 7 days a week, by phone, online chat, email and community forums.
Kids Helpline is a free (even from a mobile) and confidential 24 hours a day, 7 days a week online and phone counselling service for young people aged 5 to 25.
Qualified counsellors at Kids Helpline are available via WebChat, phone or email anytime and for any reason.
13YARN is a crisis support line for mob feeling overwhelmed or having difficulty coping. They offer confidential yarning with a Lifeline-trained Aboriginal and Torres Strait Islander Crisis Supporters, 24 hours a day, 7 days a week.
This is your story; your journey and they will take the time to listen.
Headspace supports young people with mental health, physical health (including sexual health), alcohol and other drug services, as well as work and study support.
With a focus on early intervention, they work with young people to provide support at a crucial time in their lives.
CREATE runs connection and empowerment programs, to support children and young people with an out-of-home care experience to have their say.
Some of the ways they connect, empower and change are through connection events, clubCREATE, Speak Up, Voices in Action Podcast and Youth Advisory Groups.
Queensland Foster and Kinship Care is motivated by the desire to protect and care for children and young people who have already experienced harm or have been at risk of experiencing significant harm.
If you think your care could make the difference in a young person's life, they have the support and advice to help.
Parentline offers confidential phone and WebChat counselling and support for parents and carers of children in Queensland and the Northern Territory.
Their phones and WebChat are open every day from 6am – midnight.
Triple P is a parenting program, free to all Queensland parents and carers of children up to 16 years of age. Triple P is considered one of the world’s best because it has been scientifically shown to work and because it’s already helped more than 4 million children and their families.
Confidential information, counselling and support service.
1800RESPECT is available for free, 24 hours a day, 7 days a week to support people impacted by domestic, family or sexual violence.
Counselling Online is a free and confidential service that provides 24 hours a day, 7 days a week support to people affected by alcohol or drug use.
We support people at all stages of help-seeking, including first timers, those waiting to access treatment, receiving treatment but require additional support and managing relapse.
Youth Housing and Reintegration Services (YHARS) helps young people who are homeless or at risk of becoming homeless. They provide support, financial help, and access to different accommodation options.
If you live in care, it can be difficult to keep track of things like personal mementos, photos, records and documents that make up your life story.
Kicbox is a private, digital memory box that keeps everything safe and in one place. It also provides a more convenient way for you to communicate and share information with your Child Safety team.
The Young Carers Network is an initiative of Carers Australia. Carers Australia is the national peak body representing Australia’s unpaid carers to advocate on their behalf to influence policies and services at a national level.
If you have a reason to suspect a child in Queensland is experiencing harm or is at risk of experiencing harm or being neglected, contact Child Safety Services Centres. You will be asked to provide information to help work out the best way to respond to the situation.
Qlife provides anonymous and free LGBTIQ+ peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships.
A state-wide coalition of organisations and individuals advocating for and with young people who are homeless or who have had an experience of homelessness and supporting the services that work with them.
raisingchildren.net.au provides free, reliable, up-to-date and independent information to help your family grow and thrive together.
eSafety can help Australians experiencing online bullying or abuse to take action or make a complaint.
The National Redress Scheme is for people who experienced child sexual abuse while in an institution. The Scheme helps people access redress and can connect them to free confidential Redress Support Services.
Welcome to the Blue Knot community website.
If you or someone you care about is living with the effects of abuse, neglect, or violence, you have come to the right place.
1800RESPECT is the national domestic, family and sexual violence counselling, information and support service.
Children, young people and families in all their diversity are thriving with access to support when and where it’s needed
Family and Child Connect can help with a range of family and parenting challenges. We’ll talk with you about your situation and work out the type of support you might find helpful.
The National Association for Prevention of Child abuse and Neglect (NAPCAN) was co-founded by Rosemary Sinclair AO and Christine Stewart OAM in 1987, because they saw that the abuse and neglect of children was a taboo topic in Australian society in the 1980s. They were determined to change this and create safer communities for children. They set about to achieve this vision with the assistance of a passionate team of volunteers and a range of influential and committed partners.
The Daniel Morcombe Foundation would like to see a future where all children and young people are provided with education, protection, and support to be safe from abuse and risk of harm.
The Queensland Police Service (QPS) is committed to making the community safer for children. The QPS’s state-wide Child Protection and Investigation Units (CPIU) are staffed by highly trained, skilled and professional detective investigators committed to the protection of children across Queensland. The CPIU are based across the State and conduct investigations into myriad criminal matters including homicide, rape, serious sexual allegations and the physical abuse of children
Your local Family Wellbeing Service will work with you and your family to look at your strengths and your worries and work out how to get your family the support you need.
PACT educates, empowers and supports children and vulnerable victims and witnesses of any age, helping them understand the legal system and being by their side as they give their best evidence.
Child Safety is dedicated to protecting children and young people who have been harmed or are at risk of harm.
It is immaterial how harm to a child or young person is caused. A child is assessed to be in need of protection, if they have suffered significant harm, are suffering significant harm, or are at risk of suffering significant harm and do not have a parent able and willing to protect them from harm.
Find support services and resources for children and young people, protecting rights, promoting wellbeing, and ensuring every voice is heard.
